Last Updated: January 2025
⚠️ Important Disclaimer
EZYTV is a management platform only. We do not provide, host, or distribute any IPTV content or streaming services. EZYTV provides software tools for IPTV service providers to manage their customer access codes and subscriptions. All streaming content is provided by third-party IPTV services, not by EZYTV.
1. Introduction
Welcome to EZYTV ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By accessing or using EZYTV, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.
2. What We Are
EZYTV is a code management and subscription management platform. We provide tools for IPTV service providers to:
- Generate and manage customer access codes
- Track subscription status and expiry dates
- Organize customer portals and credentials
- Send notifications and messages to customers
We do not:
- Provide, host, or distribute any IPTV content
- Stream any video, audio, or media content
- Control or have access to third-party IPTV servers
- Store or transmit streaming media data
3. Information We Collect
3.1 Information You Provide
We collect information you voluntarily provide when using our platform:
- Account Information: Email address, password (encrypted), business name
- Profile Information: Contact details, support contact information
- Payment Information: Billing details processed through secure third-party payment processors (Stripe, BTCPay)
- Customer Data: Access codes, usernames, and subscription information you create for your customers
3.2 Information Collected Automatically
When you use our platform, we automatically collect:
- Log Data: IP address, browser type, pages visited, time and date of visits
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, actions taken within the platform
3.3 Information We Do NOT Collect
- Streaming content or viewing history
- Third-party IPTV server credentials (these are stored encrypted and only accessible by you)
- End-user viewing habits or preferences
- Media files or streaming data
4. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our platform
- Account Management: To create and manage your account
- Communication: To send service updates, security alerts, and support messages
- Payment Processing: To process subscriptions and transactions
- Security: To detect, prevent, and address fraud and security issues
- Legal Compliance: To comply with applicable laws and regulations
5. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption: All sensitive data is encrypted in transit (TLS/SSL) and at rest
- Password Security: Passwords are hashed using secure algorithms (never stored in plain text)
- Access Controls: Strict access controls limit who can access your data
- Regular Backups: Data is regularly backed up to prevent loss
- Security Monitoring: Continuous monitoring for suspicious activity
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share data only in these circumstances:
- Service Providers: With trusted third parties who assist in operating our platform (payment processors, email services)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect the rights, property, or safety of EZYTV, our users, or others
7. Your Rights and Choices
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Export your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at the information provided below.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion:
- Personal data is deleted within 30 days
- Backups are purged within 90 days
- Anonymized analytics data may be retained indefinitely
9. Third-Party Services
Our platform integrates with third-party services that have their own privacy policies:
We are not responsible for the privacy practices of third-party IPTV services that you connect to through our platform.
10. Children's Privacy
EZYTV is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of EZYTV after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
⚠️ Final Disclaimer
EZYTV is a software platform for managing access codes and subscriptions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party IPTV services. Users are solely responsible for ensuring their use of third-party services complies with applicable laws and regulations.